Senior Specialist, Workplace Management

About the role

Checkout.com is looking for a Senior Specialist, Workplace Management to cover all office-related matters in its Mauritius location. The role keeps offices running smoothly and welcomes employees and visitors, and offers opportunities for progression and growth.

Key responsibilities

• Lead day-to-day workplace operations so the office is ready, safe, clean, well-stocked and welcoming.
• Drive strategic change in the region for workplace management and oversee facilities and space management, including maintenance, meeting rooms, desk allocation, access processes and service requests.
• Coordinate office changes and projects such as refurbishments, office moves, fit-outs and space improvements, from planning through delivery.
• Manage workplace suppliers and service partners, setting expectations, monitoring service levels and reviewing performance.
• Support procurement and financial control for workplace services, including quotations, purchase orders, invoice checks and budget tracking.
• Deliver a positive employee and visitor experience, including onboarding, orientation, local engagement and workplace communications.
• Coordinate local events and wellbeing initiatives, adapting regional or global activities for the Mauritius office.
• Partner with Health & Safety on safety, incident follow-up, inspections, emergency readiness and corrective actions.
• Maintain workplace policies, playbooks, records and procedures, and use service requests, feedback, supplier data and costs to recommend improvements.
• Build relationships with employees, leaders, landlords, contractors and internal partners.

Required profile

• Demonstrated experience in workplace experience, facilities, office operations, property services, hospitality or a related operational role.
• Experience coordinating suppliers, service delivery and operational projects with a focus on quality, safety, timelines and cost.
• Strong organization and prioritization, and a service-oriented approach with confidence engaging employees, senior stakeholders and external partners.
• Ability to work collaboratively across teams and manage multiple priorities in a changing environment.

Required skills

• Excellent written and verbal communication and sound judgement.
• Comfort using operational records, budgets, feedback and service data to track performance.
• Hands-on, practical, solutions-focused working style.

What we offer

• A hybrid working model with three days per week in the office.
• Opportunities for progression and growth within the role.