Assistant Manager, Corporate Administration

About the role

The Assistant Manager, Corporate Administration supports the Manager in leading team operations, ensuring high‑quality service delivery across the corporate administration function. This role focuses on quality management, compliance, and continuous improvement within a global investor services environment.

Key responsibilities

• Lead and develop team members by providing technical guidance, identifying training needs and fostering professional growth while maintaining quality and compliance standards.
• Oversee quality assurance and methodology implementation, monitoring regulatory compliance, reviewing deliverables for accuracy and ensuring correct software usage.
• Allocate tasks, resolve complex client queries, manage service disruptions and appropriately escalate issues.
• Drive process improvements by documenting procedures, implementing new methodologies and coaching team members on effective processes.
• Manage stakeholder and client relationships through effective communication, task planning and handling sensitive matters with discretion.

Required profile

• Degree holder or relevant professional qualification.
• Minimum six years’ experience in corporate administration and secretarial matters.