Receptionist – Front Office & Facilities Support

About the role

As the first point of contact for PwC in Moka, the Receptionist ensures a professional and welcoming environment while supporting facilities operations and office logistics.

Key responsibilities

• Answer and direct incoming calls, handling queries efficiently.
• Greet, assist and guide visitors, maintaining a high standard of client experience.
• Coordinate with the Facilities team on administrative and operational matters.
• Support office logistics, supplier coordination and facilities‑related activities.
• Monitor reception and visitor flow, ensuring security and access protocols are followed.
• Provide general administrative support, including document handling and office coordination tasks.
• Assist with day‑to‑day office needs such as meeting‑room readiness and supply management.
• Collaborate and communicate effectively with stakeholders across all organisational levels.

Required profile

• Strong organisational and multitasking abilities with the capacity to manage evolving priorities.
• High level of personal responsibility, reliability and flexibility in working arrangements.
• Professional presence with excellent interpersonal and communication skills.
• Strong attention to detail and a proactive, solutions‑oriented mindset.
• Ability to engage confidently with stakeholders while maintaining discretion and professionalism.
• Awareness of workplace operations, including security, visitor management and facilities coordination.

Required skills

What we offer

• Opportunity to work within a leading professional services firm.
• Exposure to facilities and internal firm services operations.
• Collaborative environment with diverse internal teams.