Back Office Administrator – 24/7 Shift Rotation

About the role

HFM is looking for a proactive Back Office Administrator to support its multi‑asset brokerage operations on a 24/7 rotating shift schedule. You will ensure smooth processing of client onboarding, financial transactions and compliance activities while collaborating with multiple internal teams.

Key responsibilities

• Verify KYC documentation and activate client accounts.
• Maintain and improve account opening procedures.
• Process client deposits, bonuses, withdrawals and internal/external transfers.
• Conduct anti‑fraud investigations and ensure compliance with company policies.
• Provide back‑office support to all departments and respond to client finance/KYC inquiries.
• Report to the Team Leader according to reporting requirements.

Required profile

• Diploma or university degree in Accounting, Mathematics, Management or a related field.
• At least 1 year of relevant experience (advantageous but not mandatory).
• Willingness to work on a 24/7 rota, including weekends and public holidays.
• Fluent English; additional languages are a plus.
• Strong written and verbal communication skills.
• Ability to thrive in a fast‑paced environment and meet strict deadlines.

Required skills

What we offer

• Attractive remuneration package.
• 22 days annual leave, increasing to up to 30 days with seniority.
• Friday afternoons off in December & January, birthdays off, and night/weekend shift incentives.
• Long‑service awards, referral bonus and participation in the company medical scheme from day one.
• Unlimited snacks, fruits, beverages, periodic lunches and team‑building activities.
• Modern offices located in Iconebene.