Bellboy / Club Car Driver

About the role

The Bellboy/Club Car Driver provides a warm welcome and personalized assistance to guests at One&Only Le Saint Géran. Working under the Front Office Manager, you will handle luggage, escort guests to their rooms, and support the resort’s high‑standard guest experience.

Key responsibilities

• Greet guests upon arrival and departure with a friendly demeanor.
• Assist with luggage handling during check‑in, check‑out and room transfers.
• Escort guests to their rooms, explaining room features and resort facilities.
• Provide information on hotel services, restaurants, activities and local attractions.
• Arrange transportation such as taxis and airport transfers.
• Maintain the luggage storage area clean, organized and secure.
• Deliver messages, parcels, amenities and guest requests to rooms.
• Support the Front Office team during peak periods and monitor lobby cleanliness.
• Report lost‑and‑found items and handle guest complaints according to procedures.
• Ensure porterage equipment and work areas are well‑maintained and comply with health, safety and security standards.

Required profile

• Professional appearance and courteous attitude.
• Strong communication skills and ability to work as part of a team.
• Flexibility to work varied shifts, including weekends and holidays.
• Physical stamina to handle luggage and operate equipment.

Required skills

• Excellent customer service and interpersonal skills.
• Basic knowledge of resort facilities and local attractions.
• Ability to operate porterage equipment safely.