Junior Banking Operations Administrator

About the role

Provide accurate and efficient administrative support to the centralised Banking Operations function in Mauritius. The role assists with day‑to‑day payment processing, bank‑statement administration, transaction monitoring and data maintenance while adhering to internal controls and service standards.

Key responsibilities

• Prepare and process payments, perform pre‑processing checks and reconcile bank statements using vPoint or other approved systems.
• Support transaction‑monitoring workflows, record outcomes, flag exceptions and help improve data quality.
• Maintain user access records for banking platforms, process access requests and support the transition to secure online portals.
• Provide operational support to colleagues in Mauritius, Jersey and other jurisdictions, respond to banking queries and collaborate with client‑facing teams.
• Collect and analyse management information for payments, errors, trends and prepare regular internal reports.
• Follow banking policies, handle confidential information securely and raise any control concerns or operational risks.

Required profile

• Previous experience in banking operations, financial administration or a shared‑services environment (desirable).
• Strong attention to detail with a focus on accuracy, completeness and meeting deadlines.
• Good numerical, analytical and problem‑solving abilities and a responsible approach to confidential information.

Required skills

• Microsoft Excel