Assistant Level 1 – Shared Service Centre (6‑month contract)

About the role

The Assistant Level 1 in the Shared Service Centre supports lease processing, customer communications, and document management. You will ensure accurate filing, scanning, safekeeping, and archiving to keep daily operations running smoothly.

Key responsibilities

• Process matured and early‑terminated leases, preparing related sales deeds and residual value listings.
• Maintain organized document management through filing, scanning, safekeeping, and archiving.
• Issue and dispatch cheques to clients and suppliers within agreed timelines.
• Retrieve lease files and agreements from storage and liaise with the Archives team.
• Prepare and send customer letters on time and respond to queries or complaints promptly.
• Support the preparation of monthly residual value listings and ensure accurate record keeping.
• Follow company policies to ensure error‑free handling of credit applications and operational tasks.

Required profile

• Minimum Higher School Certificate.
• Approximately 1 year of relevant experience in a similar administrative role.
• Strong written and verbal communication skills.
• Familiarity with email, internet, and telephone systems.
• Basic knowledge of CIM Finance products is an advantage.
• Good organisational abilities with the capacity to plan and prioritise tasks.

Required skills

• Microsoft Excel
• Microsoft Word