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Assistant Manager - Corporate Services

Ocorian · Moka

Hybrid 🇬🇧 English

Job description

About the role

We are seeking an Assistant Manager to join a high‑performing client services sub‑team, delivering world‑class service to a portfolio of corporate clients. You will manage a sub‑team, drive operational excellence, support client growth, and ensure accurate, timely deliverables while strengthening relationships and uncovering value‑add opportunities.

Key responsibilities

  • Own the day‑to‑day operational rhythm of a client portfolio, including accurate time recording and invoice review.
  • Drive cash collections within deadlines and enforce quality controls by adhering to all policies, procedures, and work instructions.
  • Maintain clean, accurate client data and documentation in core systems and client management platforms.
  • Ensure same‑day acknowledgement of client communications, circulate board papers, issue minutes, and meet prescribed KPIs.
  • Prevent backlogs by monitoring internal matters such as file reviews and bank transaction monitoring, closing all reviews before deadlines.

Required profile

  • Meticulous and accountable professional with strong organizational skills.
  • Ability to manage a sub‑team and enforce compliance with internal standards.
  • Proactive approach to housekeeping standards and follow‑up processes.

Required skills

    What we offer

    • Competitive salary.
    • Globally hybrid working model with flexible hours.
    • Private pension plan fully paid by the company after probation.
    • Private medical insurance with catastrophe cover fully paid by the company.
    • Employee recognition program and spot bonuses.

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    Published 2 months ago

    57 views · 0 interested

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