Billing and Invoicing Specialist

About the role

Join goFLUENT as a Billing and Invoicing Specialist to ensure accurate invoicing and smooth administrative management of language training programs across multiple markets. You will work with internal teams and clients in French, Italian, German and Moroccan markets, handling registrations, changes, invoicing and follow‑ups.

Key responsibilities

• Oversee registration and implementation of language training solutions, coordinating with Customer Success, Registration and Group Lessons teams.
• Manage client requests such as credit transfers, deadline extensions and other changes during the training period.
• Serve as the primary contact for billing and administrative queries from clients and internal teams.
• Prepare and share administrative and billing reports, and provide insights to improve learner engagement.
• Review and validate pre‑invoices bi‑weekly, send invoices, and follow up on outstanding payments.
• Collaborate with internal teams to resolve billing discrepancies and continuously improve processes.

Required profile

• Previous experience in an administrative, billing, finance or customer operations role.
• Strong attention to detail, excellent organizational and communication skills.
• Proficiency in English; additional languages (French, Italian, German, Spanish, Arabic) are a plus.
• Ability to manage multiple tasks in a fast‑paced, international environment.

Required skills

• Microsoft Excel
• Google Sheets (Google Workspace)

What we offer

• Hybrid work model with one remote day per week after three months.
• Dynamic, startup‑like environment within a stable, 26‑year‑old Swiss company.
• Access to goFLUENT’s language learning platform to study one of 49 business languages.
• Comprehensive onboarding, mentoring, and regular team‑building activities.
• Opportunities to collaborate with colleagues across 20+ global offices.