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Digital Support Intern (3‑month placement)

Ocorian · Moka

Junior 🇬🇧 English

Job description

About the role

Join Ocorian’s global team as a Digital Support Intern for a three‑month placement. You will assist in maintaining and improving the suite of business applications that power the firm’s operations across multiple jurisdictions.

Key responsibilities

  • Become familiar with the range of applications used by the business and the IT department.
  • Investigate and resolve user issues raised through the IT Service Desk, escalating when necessary.
  • Produce and maintain clear documentation for systems, integrations, and support procedures.
  • Assist in process, application and data analysis to support business objectives.
  • Contribute to conversion, implementation, upgrade and maintenance projects, including test case creation and execution.
  • Support the rollout of standard business processes and process improvements.
  • Follow change‑control and release‑management standards, ensuring documentation is up‑to‑date.
  • Share knowledge with other members of the Applications team.

Required profile

  • Enthusiastic about learning and supporting business applications.
  • Strong analytical mindset and attention to detail.
  • Ability to work collaboratively with colleagues across different regions.
  • Currently enrolled in a relevant degree program or recent graduate.

Required skills

    What we offer

    • Hands‑on experience with global financial‑services applications.
    • Mentorship from experienced IT professionals.
    • Opportunity to contribute to real‑world projects in a multinational environment.

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    Published 4 months ago

    34 views · 0 interested

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