Floor Supervisor

About the role

Constance Prince Maurice, a 5‑star luxury resort in Mauritius, is looking for a motivated Floor Supervisor to ensure exceptional guest experiences across its dining and hospitality areas. The role combines hands‑on supervision of housekeeping activities with a focus on safety, quality, and team coordination.

Key responsibilities

• Supervise cleaning and maintenance of equipment, reporting any defects immediately.
• Monitor and enforce safety and fire regulations, eliminating work hazards.
• Oversee staff appearance, conduct, and cooperation, fostering a professional environment.
• Maintain adequate stock of guest amenities, chemicals, and other departmental supplies.
• Train and develop sub‑ordinates to continuously improve quality and productivity.
• Ensure all standard operating procedures are followed and quality checks are performed.
• Maintain effective communication with other departments and uphold high service standards for guests.

Required profile

• NC3 in Housekeeping or equivalent qualification.
• 2‑3 years of supervisory experience in luxury hospitality.
• Fluent written and spoken English and French.
• Team‑player with strong interpersonal skills.

Required skills

What we offer

• Career development within an internationally recognised luxury hospitality group.
• Supportive, family‑spirit work environment that values well‑being and cultural diversity.
• Opportunities for international mobility and continuous learning.
• Commitment to sustainability and community contributions.