Human Resources Officer

About the role

The Human Resources Officer will deliver efficient, employee‑focused HR services for a luxury resort in Mauritius. You will support the full employee lifecycle, from recruitment and onboarding to performance management, learning, engagement and separation.

Key responsibilities

• Manage day‑to‑day HR administration, maintain accurate employee records and coordinate movements such as transfers, promotions and separations.
• Lead recruitment activities, coordinate interviews, onboarding and induction programmes, and support career fairs and referral initiatives.
• Act as first point of contact for employee relations, handling grievances, disciplinary matters and investigations while promoting an inclusive workplace.
• Monitor attendance, leave and absenteeism, prepare regular HR reports and support roster‑related issues.
• Support performance management cycles, probation reviews, development plans and feedback processes.
• Coordinate training and development activities with the Learning & Development team and maintain training records.
• Drive employee engagement initiatives, recognition programmes and culture‑building activities.
• Maintain HR data, produce dashboards on headcount, turnover, recruitment and engagement, and assist data‑driven decision‑making.
• Ensure compliance with company policies, Mauritius labour legislation and support internal/external audits.
• Assist employees with welfare matters, benefits, medical insurance and accommodation where applicable.

Required profile

• Diploma or Bachelor’s degree in Human Resources, Business Administration, Hospitality Management or related field.
• Minimum 2 years of HR experience in the hotel industry, preferably in a luxury environment.
• Knowledge of Mauritius Labour Law and HR compliance.

Required skills

• HR administration and employee‑lifecycle processes.
• Payroll, attendance and leave management.
• HR systems and data‑analytics reporting.
• Strong organisational and time‑management abilities.