Night Manager – Luxury Resort

About the role

The Night Manager will lead the resort’s night‑time operations, ensuring a safe, seamless and high‑quality experience for guests. Working full‑time on‑site, the manager coordinates front‑office activities, security procedures and financial reconciliations throughout the overnight shift.

Key responsibilities

• Supervise front‑office and guest‑services teams during night hours, handling check‑ins, check‑outs and guest enquiries.
• Monitor security and safety protocols, conduct property walk‑throughs and respond promptly to incidents or emergencies.
• Oversee the night‑audit process, verify financial and reservation records and prepare reports for senior management.
• Coordinate with daytime teams to ensure smooth handovers and continuity of operations.

Required profile

• Strong hospitality operations background with experience in luxury hotels or resorts, preferably in a supervisory night‑role.
• Excellent communication, leadership and problem‑solving abilities, fluent in English (additional languages a plus).
• Availability to work night shifts, weekends and holidays with a reliable, responsible attitude.
• Diploma or degree in Hospitality Management or equivalent professional experience.

Required skills

• Proficiency in Property Management Systems (PMS).
• Competence with basic office software, particularly Microsoft Excel.