Operations & Compliance Manager

About the role

EFICYENT, a regulated global fintech platform for cross-border payments, is looking for an experienced, commercially driven Manager – Operations & Compliance to lead and grow its Mauritius operations. The role is hands-on and requires the ability to run the business independently, with minimal direction from Group Management. It suits candidates with 8-10 years of direct experience in payments, FinTech or financial services and the right to work in Mauritius.

Key responsibilities

• Run the day-to-day compliant operations of the Mauritius entity, set up operational controls and reporting, and coordinate with Group Operations, Treasury, Finance, Compliance and Technology.
• Ensure compliance with Mauritius laws, FSC licensing and the FIAMLA, including AML/CFT and sanctions controls, suspicious transaction reporting and regulatory inspections.
• Develop the payment and settlement business, identify new corridors and partners, and support onboarding of institutional and corporate customers.
• Manage banking and correspondent payment partners, including account opening, due diligence, settlement, reconciliation and resolution of payment exceptions.
• Support corporate governance, statutory and regulatory audits, and act as a key representative of the business with banks, partners and regulators.

Required profile

• 8-10 years of experience in payments, remittances, banking, FinTech or financial services.
• Experience with an FSC-licensed Global Business Company or payment services business in Mauritius.
• Proven ability to manage business operations independently with minimal supervision.
• Legal right to work in Mauritius or eligibility to obtain the required employment authorisation.
• Nice to have: previous operations, compliance or country management leadership experience, familiarity with African, Asian and Middle Eastern payment corridors, and relevant professional qualifications.

Required skills

• Strong understanding of cross-border payments, remittances, FX and settlement.
• Knowledge of FSC requirements, AML/CFT obligations, KYC/KYB, transaction monitoring and regulatory reporting.
• Good communication, stakeholder management, organisational and problem-solving skills.