Operations Manager

About the role

The Operations Manager will oversee daily operations across all Groupe Factorem brands, ensuring projects are delivered on time and teams work efficiently in a fast‑moving media and advertising environment.

Key responsibilities

• Coordinate cross‑brand projects and monitor deadlines.
• Align internal teams, freelancers and clients to maintain smooth workflows.
• Identify and implement process improvements to support scaling.
• Support the leadership team in turning strategic ideas into operational reality.
• Track performance metrics and report on operational efficiency.

Required profile

• Proven operational management experience, preferably in media, advertising, film or a related creative sector.
• Strong analytical and problem‑solving abilities with a data‑informed approach.
• Excellent organizational and time‑management skills, capable of handling multiple projects simultaneously.
• Clear written and verbal communication in English; French or Creole is a plus.
• Bachelor’s degree in Mass Communication, Business Administration, Operations Management or equivalent practical experience.

Required skills

• Project management tools