Project Support – Global Business (Fixed‑Term)

About the role

We are seeking a dynamic, service‑oriented Project Support professional to join our Global Business team on an 11‑month fixed‑term contract in Mauritius. Reporting to the Relationship Manager – Global Business, you will help ensure smooth day‑to‑day portfolio operations, timely handling of client queries, and effective coordination with internal stakeholders.

Key responsibilities

• Support Relationship Managers in daily management and coordination of client‑related activities.
• Respond to client queries, service requests, and operational issues promptly and professionally.
• Ensure tasks and requests are completed within agreed turnaround times and escalate exceptions when needed.
• Assist with onboarding, documentation, and maintenance of client records in line with internal procedures.
• Maintain compliance with regulatory, internal control and risk‑management requirements, escalating any issues.
• Contribute to high standards of customer service and client satisfaction.
• Perform any other related duties as required.

Required profile

• Minimum degree in Business, Finance, Accounting, Economics or a related discipline.
• Strong communication, interpersonal and customer‑service abilities.
• High attention to detail, risk awareness and ability to track compliance.

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with banking or financial services operations.

What we offer

• Vibrant corporate environment within a leading bank.
• Comprehensive on‑the‑job training to build industry knowledge.
• Exposure to Global Business operations and relationship management for career development.