Receptionist

About the role

Reneworld Ltd, which delivers energy solutions for homes and businesses, is looking for a receptionist to join its team. The receptionist is the first point of contact for visitors, clients and business partners and ensures the office runs smoothly. The role also provides basic administrative support to the HR department, coordinates business travel and supports the office.

Key responsibilities

• Welcome visitors and clients professionally, offer refreshments, notify staff of arrivals and direct them to the right people or departments.
• Answer calls, screen and transfer them, record and relay messages accurately, and provide general information with professional telephone etiquette.
• Maintain the boardroom calendar, prepare meeting rooms, coordinate maintenance requests across the Head Office, Concept Store and other units, monitor office supplies and keep basic inventory records.
• Arrange accommodation and transport for business travellers, including hotel bookings and transfers.
• Keep HR files and records organised, help with data entry and document tracking, and handle confidential documents discreetly.
• Receive, sort, record and distribute mail and parcels, and arrange outgoing mail and courier services.
• Keep the reception area clean and tidy, report maintenance needs and liaise with service providers.
• Support the Head Office, Concept Store and other units and perform other administrative duties assigned by the supervisor.

Required profile

• Good organisational skills and the ability to prioritise tasks.
• Strong interpersonal and communication skills, with a professional presentation and customer service orientation.
• Positive attitude, reliability and willingness to assist others.
• Attention to detail and accuracy with documents and information.
• Ability to handle confidential information with discretion and to work independently within the team.