Senior Client Services Administrator

About the role

The Senior Client Services Administrator will manage the day‑to‑day administration of a diverse portfolio of corporate entities. You will act as the primary point of contact for clients, ensuring compliance with anti‑money‑laundering (AML) regulations and internal policies while delivering high‑quality corporate secretarial services.

Key responsibilities

• Coordinate and attend board and shareholder meetings, preparing accurate minutes.
• Conduct customer due diligence (CDD) in line with AML codes and maintain up‑to‑date CDD records.
• Monitor statutory, internal and investor deadlines, ensuring timely filing and reporting.
• Mentor and train junior administrators, providing balanced workloads and performance feedback.
• Oversee client billing, internal audits, accounts receivable, timesheet entry and entity information maintenance.
• Manage workload distribution, covering absences and ensuring service continuity.
• Communicate regulatory, policy and procedural changes to the team.
• Handle day‑to‑day administrative tasks, liaise with banks for account opening and transaction monitoring, and support new incorporations.
• Participate in audits and regulatory inspections, and deliver work according to service agreements and KPIs.

Required profile

• Bachelor’s degree in a related field or ICSA qualification (part‑qualified candidates considered).
• Minimum 3 years’ experience in the global business sector or a comparable environment.
• Strong organisational abilities, attention to detail and capacity to work under pressure.
• Excellent communication skills and a client‑focused mindset.

Required skills

What we offer

• Opportunity to work with a varied portfolio of corporate structures.
• Professional development through mentoring and training responsibilities.
• Exposure to AML compliance, corporate governance and international client services.