Server - Four Seasons Mauritius

About the role

Four Seasons Mauritius is hiring a waiter/waitress to take orders and serve food and beverages to guests in its restaurants, bars and pool and beach areas. The server must always be aware of guest satisfaction to deliver a perfect service experience.

Key responsibilities

• Serve guests in a friendly, efficient manner while keeping the work area clean and safe.
• Prepare mise-en-place and set up and clear tables and sunbeds, maintaining high standards of hygiene and order.
• Take orders and serve food and beverages according to hotel standards, in a friendly, timely and efficient way.
• Describe menu items with interesting, vivid descriptions.
• Anticipate guest needs, offer suggestions and check on their satisfaction; take ownership of guest concerns and act decisively when issues arise.
• Act as host/hostess in the work area, promote hotel services and products, and keep up with hotel events.
• Perform any other related duties as required, including being flexible to move between outlets such as Beau Champ, Acquapazza, Bambou, In Villa Dining, Private Bar, Umi Zaka, Lobby Bar, Pool and Beach, Ile au Cerf and others.

Required profile

• High degree of standards awareness, teamwork and a positive attitude towards guests and colleagues.
• Attends all scheduled training sessions and adheres to the hotel's code of conduct and grooming and hygiene standards.
• Willingness to assist colleagues during busy periods and to be polyvalent across outlets.