Waiter / Waitress - Food & Beverage

About the role

Four Seasons Mauritius is looking for a waiter or waitress to serve guests in its restaurants, bars and pool and beach areas. The role centres on taking orders and serving food and beverages while keeping guests satisfied and the workplace clean and safe.

Key responsibilities

• Serve guests in a friendly, efficient manner and anticipate their needs, offering suggestions and checking satisfaction.
• Take orders and serve (and where applicable prepare) food and beverages to guests according to hotel standards.
• Prepare mise-en-place and set up and clear tables and sunbeds, keeping the work area clean and hygienic.
• Act as host/hostess in the work area, promote hotel services and products, and describe menu items clearly and accurately.
• Respond promptly to guest concerns and requests, acting decisively when issues arise.
• Perform any other related duties as required, including moving between outlets such as the Beau Champ, Acquapazza, Bambou, In Villa Dining, Private Bar, Umi Zaka, Lobby Bar, Pool and Beach, Ile au Cerf and others.

Required profile

• High standards awareness, teamwork spirit and a positive attitude towards guests and colleagues.
• Ability to follow the hotel's code of conduct and grooming and hygiene standards.
• Willingness to be polyvalent and move between different food and beverage outlets when asked.
• Attendance at scheduled training sessions and participation in briefings and meetings.