Administrative Office Manager

About the role

We are looking for an Administrative Office Manager to act as the central hub of our office operations. You will support the director, oversee day‑to‑day administration, and ensure that both staff and clients experience smooth, efficient service.

Key responsibilities

• Assist the director by providing timely information and decision‑making support.
• Manage employee relations, recruitment, performance appraisals, discipline, and payroll administration.
• Maintain client retention through proactive communication and problem‑solving.
• Oversee financial matters, including budgeting, cost control, asset management, and building maintenance.
• Handle contractual obligations, client invoicing, proposal writing, and follow‑up with prospects.
• Supervise administrative staff, accountants, and household personnel.
• Implement and improve office processes to enhance efficiency.
• Uphold a professional company image both internally and externally.

Required profile

• Business degree or equivalent.
• Minimum 5 years of administrative experience, preferably in architectural or professional services.
• Highly organized, flexible, and capable of working independently with strong accountability.
• Excellent communication skills in English and French.
• Strong problem‑analysis and solution‑oriented mindset.
• Integrity, team‑player attitude, and attention to detail.

Required skills

• Proficiency with QuickBooks.