Assistant Manager (Payments) - Asset Manager Services

About the role

Ocorian's Asset Manager Services team supports asset managers with the operational complexity of growth. As Assistant Manager, Payments, you will ensure accurate, timely and compliant payment processing across a client portfolio, working closely with Directors, Senior Managers, Managers and Client Administration teams. You will oversee the day-to-day operations of the Payments Team, support process improvements and team development, and foster collaboration across teams.

Key responsibilities

• Lead and support the Payments Team, ensuring accurate, efficient and timely payment processing.
• Oversee payment approvals, workflows and controls across banking and internal systems.
• Act as the key contact for payment-related queries with clients and internal stakeholders.
• Manage team workloads, service levels and operational priorities.
• Coach and develop team members and contribute to recruitment and performance management.
• Drive process improvements and automation initiatives to improve efficiency and reduce risk.
• Monitor quality, compliance and operational controls against policies and regulatory requirements.
• Identify and resolve issues proactively, escalating risks where appropriate.

Required profile

• Bachelor's degree in Business, Finance, Accounting or a related field.
• 5-7 years of experience in payments, banking operations or a related financial services environment.
• Proven ability to supervise, coach and support team members in a fast-paced environment.
• Ability to work independently within a collaborative team culture.

Required skills

• Strong understanding of payment processes, controls and operational risk management.
• Comfortable using technology and digital platforms for payment processing, workflow management and virtual meetings.
• Intermediate proficiency in Microsoft Office, especially Excel, Word and Outlook.

What we offer

• Competitive salary; globally hybrid working (details confirmed during the interview).
• Flexible working hours.
• Private pension plan fully paid by the company after probation.
• Private medical insurance with catastrophe cover, fully paid by the company.
• Employee recognition program and spot bonuses.