Butler for Luxury Residences

About the role

The Butler serves as the dedicated point of contact for guests staying in the luxury residences at Four Seasons Mauritius. You will anticipate guest needs and deliver personalized, seamless experiences throughout their stay, ensuring every moment exceeds expectations.

Key responsibilities

• Anticipate guests' needs and preferences, including dietary requirements, allergies, special occasions, and personal habits.
• Coordinate all aspects of the guest journey with resort departments to ensure seamless execution of requests and personalized arrangements.
• Conduct villa inspections with Housekeeping for arrivals, daily servicing, and turndown preparation.
• Take full ownership of the assigned residence, maintaining the highest standards of presentation and guest satisfaction.
• Arrange and oversee guest services such as dining experiences, amenities, laundry, transportation, spa bookings, concierge services, and special celebrations.

Required profile

• A‑levels or college education preferred.
• Previous experience in a similar luxury hospitality environment preferred.
• Foreign language skills (e.g., Russian, Arabic, German, Chinese) are a plus.

What we offer

• Competitive salary and comprehensive benefits package.
• Excellent training and development opportunities.
• Employee discount for stays at any Four Seasons worldwide.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.