Communication & Public Relations Officer

About the role

A client in the education sector, represented by Alentaris, an executive search, recruitment, training and HR consultancy in Mauritius, is recruiting a Communication & Public Relations Officer. The postholder manages the organisation's communication and public relations activities, covering internal and external channels in verbal, visual, print and digital formats, so that information is clear, consistent, accurate and aligned with the organisation's values and objectives.

Key responsibilities

• Build and maintain a positive reputation for the organisation and for education, taking account of both positive and negative perceptions
• Manage internal communications (letters, communiqués, memoranda, announcements) and coordinate external communications with the general public and stakeholders
• Plan and run communication initiatives for schools, staff, parents, students and others, using Microsoft 365 and other tools
• Update the website and support the e-learning platform
• Create newsletters, memos, email announcements, online publications, intranet content, photos and videos, and creative content for posters, leaflets and digital platforms
• Monitor social media and online discussions, and ensure quality and consistency across all materials
• Support event communication for conferences, exhibitions and seminars, and liaise with stakeholders before, during and after events
• Review daily newspapers and media coverage, prepare clarifications and act as media contact, preparing press articles, press releases and press conferences
• Handle media relations professionally and manage communications during sensitive or crisis situations
• Carry out other related duties as assigned

Required profile

• Minimum diploma in Communication with at least 3 years of experience in a similar position
• Excellent written and verbal communication skills in English and French
• Strong interpersonal skills and ability to handle sensitive information discreetly
• Creative, proactive approach and excellent organisational and planning skills
• Ability to work under pressure and meet deadlines

Required skills

• Digital communication and social media management
• Content creation
• Proficiency in Microsoft Office and communication tools