Credit Controller (B2B)

iQera · Port Louis

🇬🇧 English

Job description

About the role

iQera is looking for a Credit Controller (B2B) based in Port Louis. The role manages a client's portfolio and negotiates payment plans, and is open to candidates from the Port Louis area only.

Key responsibilities

Manage autonomously an assigned client's portfolio and negotiate a payment plan.
Perform dunning phone calls and handle queries according to the company's standards and procedures.
Identify disputes and support both debtors and the resolution team.
Maintain and update the action summary in the debt management software.
Negotiate full or instalment repayment with some customers, and possibly manage cash receipts.
Carry out other related duties as requested by management.

Required profile

Excellent written and oral communication skills in French.
Regular experience dealing professionally and calmly with customers by telephone.
Ability to handle difficult clients while respecting customer service charters.
Professional writing of e-mails and letters.
Experience in credit control or negotiation is a plus.

Questions fréquentes

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Published 1 week ago

Expires 1 month from now

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iQera

Port Louis

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