Credit Controller – Manage Debtors & Collections

About the role

The Credit Controller will oversee the company’s debtor portfolio, ensuring timely collection of outstanding payments and accurate maintenance of debtor records. You will act as a key liaison between customers and internal teams to resolve payment issues and support cash flow stability.

Key responsibilities

• Review the debtor ageing report on a daily basis.
• Follow up customers for outstanding and overdue payments.
• Obtain and monitor customer payment commitments.
• Process customer receipts and allocate payments to the correct invoices.
• Reconcile customer accounts and investigate payment differences.
• Send statements of account, invoices and supporting documents to customers.
• Monitor customer credit terms and limits, updating the collection tracker.
• Coordinate with Sales, Accounts and Delivery teams to resolve disputes.
• Recommend account blocks or suspension of deliveries when required.
• Prepare daily and weekly collection reports for management.
• Maintain proper filing of receipts, statements and correspondence.
• Escalate long‑outstanding and high‑risk accounts for further action.

Required profile

• Diploma or degree in Accounting, Finance, Business Administration or a related field.
• 2–3 years of experience in credit control, accounts receivable, debt collection or a similar finance role.
• Strong negotiation abilities and attention to detail.

Required skills

• Good understanding of accounting principles and accounts receivable processes.
• Proficiency with Microsoft Excel.
• Experience with accounting software; knowledge of Microsoft Dynamics 365 Business Central is an advantage.