Customer Service Representative
Médecin à domicile · Moka
Job description
About the role
As our services continue to expand, we are strengthening our hotline team and looking for motivated, professional candidates.
Key responsibilities
- Handle incoming calls and messages from patients, families and corporate clients.
- Register requests accurately and dispatch doctors efficiently.
- Follow up with patients and coordinate with the medical and operations teams.
- Maintain a calm, professional and reassuring tone at all times.
Required profile
- Very fluent in English and French.
- Excellent communication and listening skills.
- Strong computer skills.
- Minimum qualification: Higher School Certificate (HSC).
- Professional attitude with a positive personality.
- Willingness to learn and grow.
- Previous work experience is a strong advantage.
- Able to work day and night shifts on a roster basis.
What we offer
- Good salary package.
- Office-based role in Telfair.
- Structured training and a clear path to grow within a fast‑expanding healthcare company.
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Published 1 month ago
Expires 1 week from now
112 views · 0 interested
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Médecin à domicile
Moka
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