Customer Verification Administrator
The Rank Group plc · Quatre Bornes
Job description
About the role
We are looking for a Customer Verification Administrator to join Rank Interactive’s Customer Verification Team. In this role you will research and publish open‑source intelligence (OSINT) to build a comprehensive view of customers, supporting Safer Gambling, affordability and anti‑money‑laundering assessments.
Key responsibilities
- Research and publish detailed OSINT information and third‑party reports for the Verification Team Lead and analysts.
- Ensure all OSINT data is delivered accurately, thoroughly and within agreed timelines.
- Support analysts in evaluating Safer Gambling, affordability and AML risk factors.
- Analyse individual customer backgrounds using OSINT and third‑party platforms to inform regular management reviews.
- Identify customers where combined OSINT and player data raise problem‑gambling, affordability or money‑laundering concerns.
- Liaise with Verification Team Leads, analysts and cross‑functional stakeholders on high‑risk or high‑value cases.
- Consult with colleagues to promote best practices across the verification team.
- Review and process customer reinstatement requests in line with internal processes and regulatory requirements.
Required profile
- Strong analytical mindset with attention to detail.
- Experience in risk, compliance or verification environments, preferably within gambling or financial services.
- Ability to produce clear, concise reports for senior stakeholders.
- Good understanding of Safer Gambling, affordability and AML principles.
Required skills
- Open Source Intelligence (OSINT) research tools.
- Use of third‑party data platforms for customer background checks.
- Risk assessment and reporting.
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Published 1 day ago
Expires 1 month from now
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The Rank Group plc
Quatre Bornes
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