Digital Support Intern

About the role

Join Ocorian’s global IT team as a Digital Support Intern and help ensure the smooth operation of the company’s business applications. You will work closely with senior colleagues to deliver high‑quality data, processes and reporting across multiple jurisdictions while adhering to Ocorian’s information security standards.

Key responsibilities

• Become familiar with the suite of applications used by the global business and the IT department.
• Investigate and resolve user issues raised through the IT Service Desk, escalating when necessary.
• Produce and maintain clear systems and integration documentation.
• Assist in creating specifications, use cases and test cases for any required development.
• Conduct process, application and data analysis to support business objectives.
• Contribute to conversion, implementation, upgrade and maintenance projects, including testing activities.
• Support the rollout of standard business processes and continuous improvements across all jurisdictions.
• Follow change‑control and release‑management procedures, keeping documentation up to date.
• Share knowledge and provide assistance to other members of the Applications team.

Required profile

• Enthusiastic about learning IT service and application support in a global environment.
• Strong analytical mindset with attention to detail.
• Ability to work collaboratively with colleagues from different business areas.
• Willingness to follow established standards, frameworks and change‑control processes.

Required skills

What we offer

• Exposure to a wide range of enterprise applications used by a leading global services firm.
• Mentorship from experienced IT professionals.
• Opportunity to develop technical documentation and analytical skills.
• Potential for future career opportunities within Ocorian.