Golf Operations Assistant

About the role

MEDINE GROUP is looking for a Golf Operations Assistant for Tamarina Golf Club. The role supports the daily operations of the golf facilities so that members and guests have a smooth and enjoyable experience. It involves helping with tee time reservations, coordinating golf activities, welcoming players, giving information about the course and services, keeping the pro shop and equipment organised, and working closely with the golf operations team.

Key responsibilities

• Assist with daily golf operations and coordinate activities at the facility.
• Welcome and assist golfers and guests in a friendly, professional way.
• Manage tee time bookings and reservations, including phone and in-person enquiries.
• Inform guests about the course, rules, schedules and available services.
• Help prepare and organise golf carts, equipment and practice areas.
• Keep facilities, reception areas and equipment clean, organised and presentable.
• Monitor the pace of play and talk to players when needed to keep the course flowing.
• Show customers the right cart or trolley and guide them around the course.
• Carry golf bags or pull the cart with the bags, locate driven balls and hold the marker out of the cup while players putt.
• Report maintenance issues, safety concerns and guest feedback to the supervisor.
• Follow all golf policies, safety procedures and operational standards, and keep the work area tidy.

Required profile

• Minimum of SC or equivalent.
• Previous experience in golf operations, hospitality, customer service or a similar role is an advantage.
• Basic knowledge of golf rules, etiquette and course operations is preferred.
• Ability to work flexible hours, including weekends and public holidays.
• Physically fit and able to help with equipment and carts when required.

Required skills

• Excellent customer service and communication skills.
• Good organisational and time-management skills.
• Teamwork and ability to interact with guests from different backgrounds.
• Basic computer skills for handling bookings and reservations.