Integration Analyst

About the role

The Integration Analyst supports Cim Finance’s IT transformation by managing day‑to‑day operations and enhancements of critical integration platforms such as the Instant Payment Switch, Enterprise Service Bus, and core banking interfaces. The role combines operational monitoring, troubleshooting, and continuous improvement of automated workflows.

Key responsibilities

• Support, operate, and enhance system integrations between internal platforms and third‑party services.
• Manage daily operations of the Instant Payment Switch, including monitoring errors, resolving issues, and implementing enhancements.
• Oversee configuration, monitoring, and improvement of the Enterprise Service Bus.
• Design, implement, and maintain Robotic Process Automation (RPA) solutions and system workflows across core banking and satellite systems.
• Develop and maintain reports and dashboards to meet business user requirements.
• Implement low‑code and no‑code workflows to increase efficiency and automation.
• Manage APIs and integrations with core banking systems and external providers such as credit bureaus and SMS gateways.
• Support IT deployments and system developments for group entities and international operations.
• Provide coaching and knowledge transfer to users and team members on implemented tools and systems.
• Maintain WSO2 configurations and perform related duties within the business unit.

Required profile

• Bachelor’s degree in IT, Computer Science, or a related field.
• At least one year of experience in an IT or systems support role.
• Experience with an Instant Payment Switch is a plus.

Required skills

• Instant Payment Switch (IPS) operations.
• Enterprise Service Bus (ESB) configuration and management.
• Robotic Process Automation (RPA) development.
• Low‑code and no‑code platform usage.
• API management and integration.
• WSO2 configuration.
• Reporting and dashboard creation.