Junior Payment Analyst

About the role

iQera is looking for a Junior Payment Analyst based in Port Louis. The role supports the monitoring and improvement of payment solutions used by the group, working with internal teams and external partners on payment performance and incident resolution.

Key responsibilities

• Monitor and improve the payment solutions used by the group.
• Analyse the performance of different payment methods and track operational performance indicators.
• Identify and resolve incidents or issues related to payment solutions.
• Keep documentation and mapping of payment solutions up to date.
• Collaborate with internal teams (IT, Operations, Performance, Contract Management) and external partners.
• Monitor developments in payment methods and market innovations.
• Contribute to projects deploying or improving payment solutions and to action plans aimed at improving their performance.

Required profile

• Bachelor's to Master's degree in Management, Finance, Business, Information Systems or an equivalent field.
• First experience in financial services, payments, banking or data analysis is appreciated.
• General knowledge of payment methods and the banking environment is an advantage.
• Curiosity about new technologies and financial services, strong analytical and problem-solving skills, detail-oriented and organised.
• Good interpersonal skills, strong written and verbal communication, and willingness to learn.

Required skills

• Good command of Excel and other Microsoft Office tools.
• Comfortable with data analysis and performance indicators.
• Professional proficiency in English preferred; good knowledge of internal business activities, tools and processes is an asset.