Middle Office Team Leader

About the role

The Middle Office Team Leader provides strategic oversight and day‑to‑day management of the Middle Office function within a family office environment. The role ensures accurate client and company records, compliance with multi‑jurisdictional regulations, and continuous improvement of operational processes.

Key responsibilities

• Lead, mentor and develop the Middle Office team, fostering productivity, engagement and skill growth.
• Plan and allocate work to meet departmental SLAs and KPIs, conducting performance reviews and providing coaching.
• Oversee maintenance of share registers, statutory records and company particulars across all client entities.
• Ensure timely updates to client structures, including companies, trusts, foundations and partnerships.
• Validate static data creation such as loan cards, asset cards and onboarding/off‑boarding workflows.
• Manage regulatory reporting (ROE, Beneficial Ownership), LEI requests, renewals and closures, and act as escalation point for complex compliance matters.
• Partner with Legal and Compliance teams to implement regulatory changes and internal controls.
• Identify and implement process improvements, lead cross‑functional projects, system enhancements and audit reviews.
• Serve as primary liaison between Middle Office and internal stakeholders, providing updates and supporting audits.

Required profile

• Strong leadership and people‑management abilities.
• Advanced knowledge of regulatory frameworks such as FATCA, CRS and Beneficial Ownership.
• Excellent organisational, analytical and communication skills.
• High attention to detail and ability to manage complex multi‑jurisdictional work.
• Professional discretion and commitment to confidentiality.

Required skills

• Proficiency in Microsoft Office Suite.