Night Receptionist
Constance Hotels & Resorts · Plaine Magnien
Job description
About the role
The Night Receptionist welcomes guests to Constance Le Chaland, ensuring a smooth and friendly check‑in experience while handling any immediate inquiries. Working the night shift, you act as the primary point of contact throughout guests' stay, delivering personalised service in a tranquil, ocean‑front setting.
Key responsibilities
- Provide a warm, professional reception for arriving guests and manage the night check‑in process.
- Maintain clear, courteous communication with guests, colleagues and external partners via in‑person, phone and email.
- Accurately process reservations, updates and special requests using the property management system.
- Assist guests during their stay, resolve issues promptly and offer tailored recommendations.
- Collaborate with other hotel departments to ensure seamless service delivery.
Required profile
- Proven experience in a hotel, hospitality or customer‑facing environment.
- Excellent verbal and written communication skills.
- Proactive, positive attitude with a strong focus on guest satisfaction.
- Polished professional appearance reflecting the brand’s standards.
- Flexibility to work weekends, public holidays and varying night shifts.
Required skills
- Proficiency with property management systems for reservation handling.
- Ability to manage multi‑channel communication (in‑person, phone, email).
What we offer
- A supportive environment that prioritises well‑being, career development and teamwork.
- Opportunities for international career growth within a renowned luxury hospitality group.
- Commitment to sustainability and societal contributions integrated into daily operations.
- A family‑spirit culture that values innovation, cultural diversity and employee satisfaction.
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Published 4 weeks ago
Expires 4 weeks from now
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Constance Hotels & Resorts
Plaine Magnien