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NOC Engineer

Rank Interactive · Quatre Bornes

Hybrid Junior 🇬🇧 English
routing switching Cisco AWS Azure Cloudflare Meraki SolarWinds New Relic CCNA ITIL

Job description

About the role

Rank Interactive, the digital arm of The Rank Group, is seeking a proactive NOC Engineer to join its high‑performing tech team. You will help monitor and maintain the health of our network and digital platforms across multiple locations, ensuring a seamless experience for millions of users worldwide.

Key responsibilities

  • Monitor networks and digital platforms using tools such as New Relic, Meraki and SolarWinds.
  • Identify and resolve incidents proactively, troubleshooting network, cloud and end‑user computing issues.
  • Support switches, wireless infrastructure and vendor connectivity across sites.
  • Collaborate with internal teams, external vendors and support hubs to drive resolution.
  • Create knowledge articles and improve monitoring processes.
  • Provide remote user support and simplify technical issues.

Required profile

  • Minimum 2 years experience in IT/Network Support.
  • Solid understanding of network fundamentals (IP, OSI model, routing, switching).
  • Strong troubleshooting and problem‑solving abilities.
  • Experience working with tickets, incidents and SLAs, preferably with ITIL exposure.
  • Ability to work both independently and as part of a team in a fast‑paced environment.

Required skills

  • IP addressing and subnetting
  • OSI model knowledge
  • Routing and switching concepts
  • Cisco networking equipment
  • AWS and Azure cloud platforms
  • Cloudflare services
  • Meraki, SolarWinds and New Relic monitoring tools
  • CCNA certification (preferred)
  • ITIL familiarity

What we offer

  • Competitive salary and comprehensive benefits package.
  • Hybrid and flexible working arrangements.
  • Opportunities for professional development, leadership training and industry certifications.
  • International exposure within a global digital gaming business.

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Published 4 months ago

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Rank Interactive

Quatre Bornes