Operations Lead

About the role

The Operations Lead will manage a specialist team responsible for creating, processing and confirming purchase orders (POs) within the RPSS EU function. You will drive performance, ensure compliance and continuously improve procurement processes while supporting the broader business objectives of AB InBev.

Key responsibilities

• Lead the RPSS EU PO Management team following ABI management principles.
• Set annual goals for PR Distribution, PO Creation and PO Follow‑Up specialists and monitor performance against targets.
• Ensure KPI measurement, SLA compliance and quality of service delivery.
• Identify competency gaps, coach team members and support development plans.
• Coordinate with stakeholders to align processes, interfaces and roles with global operating models.
• Manage issue resolution, PO follow‑up, retroactive PO processing and continuous improvement initiatives.
• Oversee audit and compliance activities, maintain audit trails and assist in policy updates.

Required profile

• Strong leadership and analytical abilities.
• University degree; CIPS or similar qualification is a plus.
• Minimum 3 years of relevant experience in procurement or operations.
• Advanced proficiency in Microsoft Office, especially Excel.
• Knowledge of SAP/SRM environments.

Required skills

• Ariba
• Emptoris
• Microsoft Excel (advanced)
• Microsoft Access
• SQL/database tools
• SAP / SRM

What we offer

• Band VI compensation level.
• Equal opportunity employment.