Paxus System Expert

About the role

We are seeking a senior Paxus System Expert to own the PFS‑PAXUS platform across our global fund administration business. The role combines deep system knowledge with operational insight to drive efficiency, governance and continuous improvement.

Key responsibilities

• Act as the primary escalation point for all PAXUS‑related queries from reconciliation, fund accounting, transfer agency and client servicing teams.
• Manage the relationship with PFS‑PAXUS support, logging and tracking tickets, and coordinating vendor escalations.
• Establish and lead an internal SME community, delivering onboarding and ongoing training programmes and maintaining a knowledge base.
• Define and enforce best‑practice standards for platform usage, conducting periodic reviews and communicating guidance.
• Lead User Acceptance Testing for system builds, upgrades and new releases, creating test scenarios, logging defects and signing off production releases.
• Identify automation opportunities within PAXUS, design solutions for high‑volume repetitive tasks and collaborate with operations to map manual workflows.

Required profile

• Senior‑level professional with extensive experience in fund administration systems.
• Proven ability to influence cross‑functional teams and drive process improvements.
• Strong communication skills to train staff and liaise with external support.
• Detail‑oriented with a focus on governance and compliance.

Required skills

• PFS‑PAXUS platform expertise
• User Acceptance Testing (UAT)
• Automation design within fund administration tools