Receptionist / Administrative Assistant (Front Office)

About the role

We are seeking a highly organized and personable Receptionist/Administrative Assistant to be the first point of contact for our Allianz Services office. The role combines front‑desk duties with general administrative support to ensure smooth daily operations.

Key responsibilities

• Greet and welcome guests, directing them to the appropriate person or office.
• Answer, screen, and forward incoming phone calls.
• Maintain a tidy and presentable reception area with necessary stationery and materials.
• Provide accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by monitoring the logbook, issuing visitor badges, and following safety procedures.
• Update records, databases, and filing systems.
• Order front‑office supplies and manage inventory.
• Update calendars and schedule meetings.
• Collaborate with the Workplace and Facilities team to deliver excellent customer service.

Required profile

• At least 2 years of experience as a receptionist, front‑office representative, or in a similar hospitality role.
• Professional attitude and appearance.
• Strong written and verbal communication skills.
• Resourceful and proactive when issues arise.
• Excellent organizational, multitasking, and time‑management abilities.
• Customer‑service mindset.
• High School Certificate (HSC); additional office‑management certification is a plus.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Experience using the Microsoft Office Suite.