Receptionist – Facilities Team

About the role

We are seeking a professional Receptionist to be the first point of contact for our Facilities business unit. You will create a welcoming environment for visitors and support the smooth operation of office services, security, and facilities coordination.

Key responsibilities

• Answer and direct incoming calls, ensuring queries are handled promptly.
• Greet, assist, and guide visitors while maintaining a high standard of client experience.
• Coordinate with the Facilities team on administrative and operational matters.
• Support office logistics, supplier coordination, and facilities‑related activities.
• Monitor reception and visitor flow, observing security and access protocols.
• Provide general administrative support, including document handling and office coordination tasks.
• Assist with day‑to‑day office needs such as meeting‑room readiness and supply management.
• Collaborate and communicate effectively with stakeholders at all organisational levels.
• Uphold confidentiality, professional presentation, and conduct standards.
• Perform ad‑hoc tasks and adapt to changing priorities as required.

Required profile

• Minimum 1 year experience in a similar customer‑facing role.
• Strong organisational and multitasking abilities with the capacity to manage evolving priorities.
• High level of personal responsibility, reliability, and flexibility in working arrangements.
• Professional presence with excellent interpersonal and communication skills.
• Strong attention to detail and a proactive, solutions‑oriented mindset.
• Ability to engage confidently with stakeholders while maintaining discretion and professionalism.
• Awareness of workplace operations, including security, visitor management, and facilities coordination.

Required skills