Sales Administration Associate – Italian Bilingual

About the role

Do you excel in teamwork, communication, and analytical problem‑solving? Join our team as a Sales Administration Associate and play a pivotal role in connecting our clients with innovative language training solutions. You will work across the Italian market as part of a dynamic international team.

Key responsibilities

• Oversee the registration and implementation of language training solutions for clients’ learners, coordinating with Customer Success, Registration, and Group Lessons teams.
• Manage changes during the training period such as credit transfers, deadline extensions, and act as the primary point of contact for client and internal requests.
• Alert Customer Success or Account Executives about significant issues or emerging client needs.
• Generate and share administrative reports for internal teams and provide insights to boost learner engagement.
• Validate pre‑invoices bi‑weekly, distribute them, and follow up on unpaid invoices via email and phone.

Required profile

• Proven experience in administrative services.
• Excellent Italian proficiency (written and spoken) and fluency in English.
• Additional language skills (German, French, Spanish) are a strong plus.
• Strong team collaboration and communication abilities.
• Exceptional problem‑solving skills with the ability to anticipate issues.

Required skills

• Microsoft Excel
• Google Sheets (GSuite)

What we offer

• Dynamic, startup‑like experience within a fast‑growing Swiss‑based company.
• Learning opportunities from top executives and visionaries in the language market.
• Full onboarding and fast‑ramp mentoring program.
• Access to world‑class learning experiences across 49 business languages.
• Ability to work from any of our 20+ global offices and regular team‑building events.