Senior Client Services Administrator

About the role

The Senior Client Services Administrator is responsible for the day‑to‑day administration of a diverse portfolio of corporate structures. The role requires strong client focus, excellent communication, and the ability to work under pressure while ensuring compliance with anti‑money‑laundering (AML) regulations and relevant legislation.

Key responsibilities

• Organise and attend board and shareholder meetings, prepare accurate minutes.
• Conduct customer due diligence (CDD) in line with AML codes and maintain up‑to‑date CDD records.
• Ensure all internal, statutory and investor deadlines are met.
• Mentor and train new administrators, providing balanced workloads and performance feedback.
• Oversee client billing, internal audits, accounts receivable, timesheet entry and entity information maintenance.
• Coordinate portfolio coverage during absences and communicate updates on regulations and procedures.
• Handle day‑to‑day administrative tasks, support audits and inspections, liaise with banks for account opening and transaction monitoring.
• Assist with new company incorporations and deliver work according to service agreements and KPIs.
• Undertake ad‑hoc projects and duties as assigned by management.

Required profile

• Bachelor’s degree in a related field or ICSA qualification (partially qualified candidates considered).
• Minimum 3 years experience in the global business sector or equivalent.
• Previous experience in a similar corporate administration role is an advantage.
• Highly organised with a proven ability to meet tight deadlines and strong attention to detail.

Required skills

What we offer

• Opportunity to work with a varied portfolio of corporate clients.
• Professional development through mentoring and training responsibilities.
• Exposure to AML compliance, corporate governance and international business practices.