Senior Salesforce Consultant

About the role

Spoon Consulting Ltd is scaling its Salesforce practice and seeks a senior professional who can both execute and drive strategic initiatives. As a Senior Salesforce Consultant you will play a key role in delivery and practice growth, working closely with clients, internal teams and leadership.

Key responsibilities

• Lead end‑to‑end Salesforce implementations (Sales Cloud, Service Cloud, Marketing Cloud, etc.)
• Translate business requirements into scalable technical solutions and ensure best practices in configuration, customization and integration
• Oversee data migration, testing (UAT) and deployment
• Act as a trusted advisor to clients, lead workshops, gather requirements and build long‑term relationships

Required profile

• Minimum 4 years of experience in CRM/Salesforce implementation or support projects
• Strong interpersonal and client‑facing skills with ability to meet SLAs
• Bachelor’s degree in IT, Computer Science or related field
• Fluency in French and English (written and spoken)

Required skills

• Sales Cloud and Service Cloud (must‑have)
• Marketing Cloud, Experience Cloud, Financial Services Cloud (plus)
• Flows, Process Automation, Data modelling, API integrations
• Apex, Lightning components
• Salesforce Administrator, Platform App Builder, Agentforce Specialist certifications (highly valued)

What we offer

• Exciting projects with diverse and challenging digital transformation initiatives
• Collaborative culture that encourages teamwork across disciplines
• Professional development through training, certifications and continuous learning
• Opportunities to innovate and make a tangible impact on client experiences