Services Project Manager
Dayforce · Maurice
Description du poste
About the role
Dayforce is seeking a Services Project Manager to lead customer‑specific engagements that implement its Cloud HCM platform. The role operates in a hybrid environment, combining remote work with visits to the nearest office, and focuses on delivering projects on time, within scope, and on budget while ensuring high customer satisfaction.
Key responsibilities
- Manage multiple concurrent implementation projects, ensuring quality, schedule, and budget adherence.
- Plan, track, and communicate project progress, milestones, and risks.
- Leverage global matrixed resources to maximize productivity and outcomes.
- Apply Dayforce implementation methodology throughout the project lifecycle.
- Set and manage customer expectations regarding scope, timelines, governance, and organizational readiness.
- Present and obtain sign‑off on deliverables such as kickoff, discovery documents, status reports, UAT, support transitions, and project closure.
- Facilitate smooth hand‑over to Support teams after go‑live.
- Participate in project health checks, post‑go‑live reviews, and continuous improvement of methodology, templates, and tools.
- Mentor consultants on workshop facilitation, requirements gathering, and best practices.
- Prepare and manage Change Requests for scope or timeline adjustments.
Required profile
- Bachelor’s degree or equivalent.
- Proven ability to manage multiple concurrent projects in a matrixed environment.
- Strong communication and stakeholder‑management skills.
- Willingness to support varied working hours, including night‑shift operations.
Required skills
- Dayforce HCM platform implementation methodology.
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Maurice
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