General Manager – Navy Gateway Inns & Suites

About the role

Amentum is seeking a General Manager to lead the Navy Gateway Inns & Suites facilities on Diego Garcia. This senior hospitality position oversees all aspects of hotel operations, ensuring seamless service delivery for U.S. Navy personnel and guests.

Key responsibilities

• Direct daily administrative and operational activities of the hotel, including front‑desk, reservations, and guest services.
• Maintain room preparation, facility upkeep, and cleanliness to meet operational standards.
• Manage inventory and supplies, ensuring adequate stock while minimizing waste.
• Oversee reservation systems to guarantee accurate room availability and prioritize guest needs.
• Supervise, schedule, and develop hotel staff across front desk, housekeeping, and maintenance.
• Address guest inquiries and issues promptly, fostering a customer‑first environment.
• Prepare financial, inventory, and reservation reports for senior management.
• Perform additional duties consistent with the role’s level and nature.

Required profile

• Minimum two (2) years of experience managing hotel operations, reservation systems, and inventory control.
• At least one (1) year of college‑level education in hospitality management, business administration, or a related field.
• Proven leadership ability to manage teams and drive operational efficiency.
• Strong communication, problem‑solving, and organizational capabilities.

Required skills