Administrative Operations Support

About the role

We are looking for a professional, welcoming and highly organised Administrative Operations Support to join Publicis Production EMEA Hub. You will manage front‑desk operations, coordinate staff transport, support office logistics and help create a modern, efficient and people‑focused workplace.

Key responsibilities

• Manage visitor registration, access control and meeting‑room bookings using digital tools.
• Answer, screen and route incoming calls, emails and office visits promptly and professionally.
• Prepare professional correspondence and communication materials.
• Support meeting and event logistics, including room setup and refreshments.
• Coordinate daily staff transport, liaise with service providers and communicate any changes.
• Organise business travel arrangements and manage related expenses.
• Capture and escalate facility, security, health & safety or maintenance issues and follow up to resolution.
• Coordinate purchases and manage relationships with external stakeholders to ensure timely delivery.

Required profile

• At least HSC or equivalent; additional training in Administration, Customer Service or Office Management is a plus.
• Experience in reception/front‑office, administrative support or customer‑facing roles in a corporate environment.
• Excellent communication skills in English and French, both spoken and written.
• Strong organisational abilities, able to multitask, prioritise and remain calm under pressure.

Required skills

• Proficiency in Microsoft Office.
• Familiarity with collaboration tools and digital scheduling systems.

What we offer

• Opportunity to develop in a stable company with an established market position.
• Extensive range of online training courses in partnership with reputable providers.
• Participation in international and local development projects.
• International working environment and attractive non‑wage benefits.
• Friendly, casual atmosphere within a close‑knit team.