Assistant Manager - Global Business Sector

About the role

Apex Group, a fund administration and middle office solutions provider founded in Bermuda in 2003, is hiring an Assistant Manager for its Global Business Sector unit. The role supports the Unit Manager in all operational aspects of unit deliverables, ensures high-quality service delivery, and oversees the work of unit members.

Key responsibilities

• Assist the Unit Manager in managing all unit activities and provide regular updates to senior management
• Monitor work done by unit members, review timesheets and act on spare capacity versus overloaded staff
• Identify training needs and communicate them to senior management
• Approach daily work with a risk-minimisation mindset, proactively identify operational risks and escalate them
• Perform customer due diligence (CDD) as per the AML Code and keep an updated CDD list for all companies
• Attend client meetings, review minutes, and sign off on bank account openings and banking transactions within the company's scope
• Review board packs, shareholder resolutions and applications for certificates of current/good standing and incumbency
• Handle incorporation documents, follow up with the ROC/FSC for licenses, and manage restructuring, merger, re-domiciliation, transfer and winding-up of companies
• Manage client relationships and service delivery for allocated clients, and appraise team members against objectives
• Coach team members, give constructive feedback and contribute to continuous process improvement

Required profile

• 10-12 years of experience in the Global Business Sector or an audit firm is an advantage
• Degree from a recognised institution; ACCA or ACA professional studies
• Client service mindset, goal-oriented and able to work under pressure

Required skills

• Proficiency in MS Office (Word, Excel)
• Good written and spoken communication skills
• Ability to multi-task, prioritise and manage time effectively