Associate, Revenue and Billing Operations

About the role

We are looking for an Associate to join the Revenue and Billing Team within Finance. The role supports billing, accounts receivable, collections, dunning and reconciliations, helping to strengthen finance operations and drive automation.

Key responsibilities

• Perform and oversee BAU finance operations across Billing, Accounts Receivable, Collections, Dunning and Reconciliations.
• Act as Subject Matter Expert for operational finance processes and monitor aged debt to improve cash recovery.
• Manage complex customer account issues, escalations, disputes and reconciliation investigations.
• Analyse and reconcile financial data from multiple systems, identify discrepancies and operational risks.
• Support month‑end close activities, financial controls and balance‑sheet reconciliations.
• Create and maintain process documentation, implement operational controls and drive continuous improvement initiatives.
• Leverage AI tools and intelligent automation to enhance reporting, workflow efficiency and productivity.
• Collaborate with Billing, Revenue, Treasury, Product Control and other Finance teams across jurisdictions.

Required profile

• 3+ years of experience in Finance Operations, Billing, Accounts Receivable, Collections or related functions.
• Bachelor’s degree in Accounting, Finance, Economics or equivalent; professional qualification (ACCA, CIMA, ACA) is a plus.
• Strong analytical, problem‑solving and stakeholder management skills.
• Ability to work independently in a fast‑paced, evolving environment.
• Experience in Payments, FinTech or Financial Services is highly desirable.

Required skills

• Advanced Excel and data‑analytics capabilities.
• Experience with ERP systems such as Workday, Oracle, SAP or NetSuite.
• Familiarity with AI‑enabled finance solutions and process automation.