Butler – Luxury Hospitality Role

About the role

Club Med Resorts is seeking a dedicated Butler to deliver an exceptional, personalized experience for guests staying in villas or chalets across its Mauritius locations and other resorts worldwide. As the face of luxury service, you will ensure every detail of the guest stay meets the highest standards of comfort and elegance.

Key responsibilities

• Prepare and maintain the villa or chalet before guest arrival, ensuring cleanliness, functionality of equipment, and adherence to guest preferences.
• Provide daily housekeeping, linen changes, and special services such as blanket provision and turn‑down arrangements.
• Anticipate and fulfill guest wishes, tailoring experiences for families, children, and individual preferences.
• Coordinate and deliver food‑and‑beverage services, including breakfast, snacks, à la carte meals, room service, and special events, while respecting HACCP and service protocols.
• Gather guest feedback discreetly, relay it to management, and propose solutions to enhance satisfaction.

Required profile

• Passionate about luxury hospitality and attentive to detail.
• Excellent interpersonal skills with a genuine desire to create memorable experiences.
• Ability to work autonomously in a multicultural environment.
• Flexibility to adapt to guest needs and resort standards.

Required skills

• Knowledge of HACCP food‑safety standards.
• Proficiency in high‑level guest service and villa management.

What we offer

• Opportunities for rapid career growth within an international resort brand.
• Access to quality professional equipment and innovative tools to enhance work comfort.
• Exposure to diverse cultures and the chance to travel across Club Med’s global portfolio.