Channel Account Executive - Cisco

About the role

The Cisco Channel Account Executive supports the development, management and growth of Cisco channel partners across the Managed Service Provider (MSP), Telecommunications (Telco), Banking, Financial Services & Insurance (BFSI) and Public Sector segments. The role helps strategic partners drive Cisco business growth, identify new sales opportunities, support partner enablement and contribute to joint go-to-market strategies, working closely with partner sales teams, account managers, distributors and internal stakeholders.

Key responsibilities

• Partner relationship management: manage day-to-day engagement with assigned partners, support their business plans, run regular touchpoints and business reviews, and help onboard new partners.
• Sales and business development: support partner-led and partner-assisted sales, identify and qualify new opportunities, maintain pipeline for Networking, Security, Collaboration, Data Center, Cloud and Software solutions, and assist with deal registration, quoting and pricing.
• Partner enablement: organise training sessions and webinars, promote Cisco programs and certifications, coordinate product updates and workshops, and track partner certification status.
• Go-to-market support: run joint GTM campaigns, support events, webinars and roadshows, and identify co-selling opportunities.
• Pipeline and reporting: keep CRM records and forecasts accurate, track pipeline and partner metrics, prepare weekly, monthly and quarterly updates, and report on incentive use.
• Cross-functional collaboration: work with sales, pre-sales, marketing, customer success, operations, finance and distribution teams.

Required profile

• Bachelor's degree in Business, Information Technology, Engineering or a related field.
• 3-5 years of experience in channel sales, account management, business development, inside sales or enterprise technology sales.
• Basic to intermediate understanding of Cisco technologies and the channel ecosystem.
• Preferred: experience with IT partners, system integrators, distributors, MSPs, Telcos, BFSI or Public Sector customers.
• Understanding of solution-selling and partner-led sales models.

Required skills

• CRM tools such as Salesforce, Dynamics CRM or equivalent.
• Strong Microsoft Office skills, especially Excel, PowerPoint and Teams.
• Ability to analyse sales data and present findings.