Libre Service Shop Supervisor

About the role

Li Wan Po & Co. Ltd, a family-owned business with over 100 years of history serving families across Mauritius, is looking for a hands-on Libre Service Shop Supervisor for its Port Louis store. The supervisor leads the floor team and ensures smooth daily operations on the sales floor, working alongside cashiers and shelf stockers.

Key responsibilities

• Supervise, guide and motivate cashiers, floor staff and merchandisers.
• Manage morning opening or evening closing protocols, secure the store, and carry out daily cash register reconciliations and cash drops.
• Keep shelves fully stocked, displays organised and products rotated first-in, first-out to maintain quality.
• Assist shoppers on the floor, resolve customer inquiries courteously and keep a welcoming neighbourhood store atmosphere.
• Verify incoming distributor shipments against invoices and check quality.
• Maintain high standards of cleanliness, especially around high-traffic areas and the Fast Food Counters.

Required profile

• 3 to 5 years of experience in retail, supermarkets or hospitality, preferably with basic cashier or small-team leadership experience.
• Clean, valid Morality Certificate.
• Fluency in English and French/Creole.
• Availability: Monday to Friday 07:30 to 17:00, and Saturday, Sunday and public holidays from 07:30 to 13:00.
• Highly responsible, honest and comfortable working on your feet in a busy town environment.